HitBTC Reviews, Trading Fees & Cryptos

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time. The fixed exchange rate is the rate that is displayed to the user at the start of the transaction, regardless of future rate volatility. As a result, when trading crypto at a fixed rate, you always know how much you’ll get right at the start.

hitbtc exchange

Even more worrying are repudiations of user complaints on sites like Reddit that appear to originate from fake accounts set up by HitBTC. Word of warning, there have been a large number of user reports that HitBTC is accepting withdrawal requests then freezing them. Users have been required to perform a drawn-out ID verification process that only sometimes results in the funds being released.

Start by selecting the Deposit icon from the top right corner of your screen. You’ll need to have an external wallet setup for each cryptocurrency you wish to withdraw. If you’re planning on holding them for a while, it’s a good idea to invest in an offline hardware wallet. To deposit your existing crypto into HitBTC first log in to your account. Select the green Deposit button located among the account icons in the top right of the screen. You’ll view a long list of cryptocurrency with deposit and withdrawal options.

How to Use HitBTC Exchange

There is a ticket system that allows users to file a help request but it has the same reported response times as through email. If the problem was just that it was difficult to get ahold of HitBTC, their customer support would rank average compared to other cryptocurrency exchanges in general. HitBTC allows a range of advanced limit based trading techniques. This lets traders put a significant date and value limits on their transactions in pursuit of advanced strategies. As mentioned in the fee section, HitBTC supports a maker/taker trading setup.

  • At the same time, they can also choose to automatically log out of all sessions at a selected, regular interval.
  • Now, while such accusations cannot be substantiated with any certainty, if the general consensus is that HitBTC has suffered multiple hacking attempts, then it is likely to be true.
  • Fortunately, there are plenty of good exchange in cryptocurrency today.
  • Email may be a useful communication tool to explain your issues with the exchange as well as other parties.

More information about HitBTC exchange can be found HitBTC is a Europe-based cryptocurrencies trading platform that offers high liquidity in the market. It is easy to use for new traders and also offer robust tool set for advanced traders. It does offer one of the broadest cryptocurrency markets selection in the entire industry, and its trading fees are the lowest, too. The exchange is relatively secure and easy to use but is a better fit for more experienced traders. One of the most important aspects of a centralized cryptocurrency exchange like HitBTC is the number of supported altcoins.


If the safety of your funds is your top priority , we instead prefer heavily regulated platforms like Coinbase. Not only do they hold two regulatory licenses, but the platform is simple to use, it allows you deposit funds using multiple fiat options, and you can even short coins. I can totally agree that HitBTC has a nice interface for both newbs and pros and that’s the one of many reasons I’ve chosen it to get into a crypto in the first place.

hitbtc exchange

In the “Reports” tab, you can extract your complete order history in case you need to integrate that data into some sort of analysis or for tax purposes. Graph/timeline displaying the hitbtc exchange review value of one currency against another. Once you reach tier 8, that is trade 50,000 BTC per month or more, HitBTC will start paying you a rebate of -0.01% per every completed trade.

HitBTC Customer Support

The platform offers and encourages two-factor authentication, a whitelist feature, cold storage, and personal brokers for market guidance and contact. The whitelist security measure lets members create a secure list of withdrawal addresses, which limits funds withdrawal on the HitBTC web interface and the API. Cold storage and personal brokers are available only for pro accounts (applicants must qualify as ìprofessionalî traders). Through the cold storage feature, BTC and ETH are held in cold storage in a Sequant Capital facility in London.

In the case of upgraded accounts, users with a 30-days volume under 10 BTC are expected to pay a 0.09% maker and taker fee. Tier 5 users with a 30-days trading volume ranging between 1,000 BTC and 5,000 BTC can expect to pay a maker fee of 0.03% and a taker fee of 0.06%. Lastly, tier 10 users with a monthly volume exceeding 100,000 BTC must pay a 0.01% maker fee and a 0.02% taker fee. Mind that HitBTC’s withdrawal fees are far higher compared with other exchanges, so it might not be the best option for depositing small fractions of cryptocurrency. For the beginners, HitBTC exchange offers an opportunity to try and trade cryptocurrencies on its demo platform first.

Nevertheless, HitBTC allows users to deposit funds using real-world money. While this includes a direct bank transfer, the platform does not support debit/credit cards or e-wallets. One of the main selling points to HitBTC is that the platform offers some of the cheapest fees in the cryptocurrency exchange arena. Since its creation, HitBTC has tried to set itself apart from other exchanges by the responsiveness, liquidity, and advanced trading features it allows. It markets itself as having the most advanced API in the cryptocurrency space and provides experienced traders with the most effective way to speculate in altcoins.

Do I need to verify my identity to use HitBTC?

Not having an app does make the user-base limited, with users either having to use their mobile web-browsers or desktop-biteux to access the website. The HitBTC exchange supports and accepts Fiat currencies to buy cryptocurrencies. HitBTC provides trading operations for the most popular digital currencies and prevailing fiat currencies . For fiat deposits/withdrawals within the European Union, SEPA transfers are available and wires from other countries are accepted as well.

74% of retail investor accounts lose money when trading CFDs with this provider. You can reach out to me so you would be enlightened better on the processes. Always double check that you have entered the correct wallet address when transacting with cryptocurrency. On the top right-hand corner of the main screen, you’ll view several icons. Once there you’ll need to select the Security tab, then scroll down to two-factor authentication. Many users report receiving repetitive ID verification requests and generally getting a run around when trying to regain access to their accounts.

However, you can buy bitcoins using your Visa or Mastercard via service provided by Changelly that is built-in the HitBTC account. As HitBTC offers wire transfer as a deposit method, it distinguishes itself from many exchanges that only allows deposits in cryptocurrencies. Meanwhile, verified users fall into HitBTC’s tier fee system, which determines trading fees based on the user’s trading volume during the past 30 days. The users should visit the “Exchange” tab on the website once they have deposited funds in their account to start trading.

Through this service, users can unlock easy and fast access to deep pools of crypto liquidity, thus enabling transactions that are kept off the public order books. In other words, OTC purchases and sales do not have a considerable impact on crypto prices, allowing high-volume buyers and sellers to get the best deal possible. Users are able to enhance their exposure to the crypto market by placing margin-backed trades, which entail trading via borrowed funds. Through this strategy, traders can increase the value of their deposit through the means of collateral, thereby accessing a higher profitability potential. Margin trading is extremely risky however, as users must cover any loss caused by falling crypto prices. For the BTC/USDT margin trading pair, users can expect a 1M USDT borrowing limit for long positions.

None of the information you read on Tokenhell should be regarded as investment advice. Cryptocurrencies are highly volatile, conduct your own research before making any investment decisions. However, some bad reviews bring attention to the native terminal’s limited sophistication and the possibility for withdrawals’ potential for delays of up to one week. CryptoRank provides crowdsourced and professionally curated research, price analysis, and crypto market-moving news to help market players make more informed trading decisions.

Due the number of supported coins that HitBTC lists on its platform, the exchange is also useful if you are looking to engage in day trading. However, the platform offers a number of advanced features within its main trading area, so you’re best off doing this only if you are an experienced trader. Launched way back in 2013, HitBTC is one of the oldest cryptocurrency exchanges in the industry. The platform allows users to buy, sell and trade hundreds of different cryptocurrencies, 24 hours per day.

Personally, I haven’t had any issues with the service yet, but at the same time, I would not recommend depositing more money with it than I can afford to lose. While such fee structure works for large-volume traders, it may be irritating for small traders dealing with small amounts of crypto. In recent years, HitBTC has become a top exchange in terms of market liquidity, competing with such exchanges like Bitfinex and Binance. CryptoCompare even grants HitBTC the highest score in the data reporting section, indicating that the exchange’s liquidity must be real . In early 2019, just a few days prior to the annual “Proof of Keys” event, HitBTC came under fire for disabling user withdrawals. However, the exchange didn’t make a big deal out of the situation.

The fees are good too, so far in comparison to three other exchanges I use they all are practically the same so the transactions processing time is mostly similar too. HitBTC uses a taker/maker trading fee system and a range of deposit and withdrawal fees. Takers, those who remove liquidity from the market, are charged a flat fee of .1% for every transaction. Makers, those who add liquidity to the market, receive a .01% rebate for every trade they facilitate. HitBTC is said to be a Hong Kong based cryptocurrency exchange established in 2013 by a group of finance professionals and technical specialists. It describes itself as the world’s most advanced cryptocurrency exchange.